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Error: “Upload photograph in prescribed format (JPEG/JPG format, 150 x 200 pixel), between 20 and 30kb size, must not exceed 30kb.”
The photo must be exactly 150 px wide × 200 px tall, JPG, and between 20 and 30 KB. A 150×200 photo is often smaller than 20 KB, so the tool raises quality to reach the minimum.
Fix it in 3 steps
- Upload your photo in the tool above (photo, scan or screenshot — JPG, PNG or HEIC).
- Adjust the crop. The tool saves exactly 150×200 px within 20–30 KB.
- Download and upload it to the form again. If your notification gives different numbers, change the size and KB in the tool.
FAQs
What does “Upload photograph in prescribed format (JPEG/JPG format, 150 x 200 pixel), between 20 and 30kb size, must not exceed 30kb.” mean?
The photo must be exactly 150 px wide × 200 px tall, JPG, and between 20 and 30 KB. A 150×200 photo is often smaller than 20 KB, so the tool raises quality to reach the minimum.
How do I fix it?
Use the tool on this page: it is preset to 150×200 px, 20–30 KB, JPG, which passes this check. Upload your file, adjust the crop and download.
Why does the form still reject my file?
Re-check the exact numbers in your notification (width × height and KB). Portals also reject PNG/HEIC files renamed to .jpg — this tool always saves a real JPG. More upload errors explained.
Other upload errors
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